For most of us would find it pretty
difficult to imagine a world without a bank account. Think about it, no
bargains on eBay, every transaction having to done face to face and cash in
hand, but this a reality for a diminishing but still surprising number of
people in the west and beyond.
According to Business insider’s
Tim Chen, “there are 30 million consumers, representing a quarter of US
households, who earn a collective $1.3 trillion a year. But banks don’t want to
serve them”[1]. The
“unbanked and underbanked” segment of the US population have fallen victim to well-meaning
new legislation enacted by congress that was “aimed at protecting them from
high bank fees”, instantly making straightforward bank account unprofitable for
banks[2].
With this gap in the market left
right open, companies who offer cash in hand services have stepped to fill void
such as “check cashers, payday lenders and pawnbrokers...”[3]. This new paradigm in banking has made rather
unattractive for low income customers as banks have been hostile towards them
to say the least as congress legislation has “slashed banks’ profits on debit
card transactions
However, not everybody has been
kept from having bank accounts because of banks hostility to low income
customers. Due to Northern Ireland irrationally strict bankruptcy laws, people
who have fell on hard times could end up spending a year without a bank account
due to the strange fact that “no-one is legally entitled to a bank account”[4].
The real price however is inconvenience
as it does require some legwork to get what should rather simple transactions
sorted.
In the UK, the general mood of
unhappiness of people and their banks was underlined by a report were members
of the British public expressed their discontent in a YouGov and Henley
Business Survey that revealed that “65 (percent) of customers that banks were
failing to improve their customer service”[5]. In sum opening a bank account in the UK or anywhere else is
relatively simple but with the changes in the regulation of banks and what they
can charge, banks can, and often will, become hostile towards the their least
profitable customers, leaving a gap in the market for other less reputable
players.
[1] T.
Chen, 2012, 30 million Americans Don’t Have A Bank Account Thanks to the Banks, http://articles.businessinsider.com/2012-01-06/news/30596697_1_overdraft-fees-durbin-amendment-bank-account
[2]
Ibid
[3]
Ibid
[4] J.
McCullough, 2012, Bankrupt man speaks of life without a bank account, http://www.bbc.co.uk/news/uk-northern-ireland-19260718
[5] E.
Simon, 2012, 14 million would switch to another bank, http://www.telegraph.co.uk/finance/personalfinance/consumertips/banking/9625974/14m-would-switch-to-another-bank.html
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